Child Safety Standards
Last updated: May 25, 2026
Coffee Chats is built for adult professionals to meet for short, consent-based conversations. We have zero tolerance for child sexual abuse and exploitation (CSAE). This page sets out our standards and how to contact us about any child-safety concern.
1. Who can use Coffee Chats
Coffee Chats is restricted to users who are 18 years of age or older. Our Terms of Service prohibit anyone under 18 from creating or using an account. If we learn that an account belongs to a person under 18, we remove the account and the underlying data.
2. Zero tolerance for CSAE
The following are strictly prohibited on Coffee Chats and result in permanent removal of the account:
- Child sexual abuse material (CSAM) in any form, including real, animated, AI-generated, or computer-rendered imagery.
- Content that sexualises, exploits, endangers, or grooms minors.
- Solicitation of, communication with, or recruitment of minors for any sexual or exploitative purpose.
- Sharing, trading, or facilitating access to CSAE-related material or contacts.
- Off-platform behaviour by a Coffee Chats user that involves the sexual abuse, exploitation, or endangerment of a child.
3. How to report a child-safety concern
If you believe a Coffee Chats account, profile, message, or conversation involves CSAE or any other child-safety issue, please email us as soon as possible:
Where possible, include the username or profile URL of the account involved and any context that will help us investigate. We treat these reports as urgent and prioritise them over other support requests.
You can also reach this contact from inside the mobile app under Settings → Safety → Child safety.
If you believe a child is in immediate danger, contact your local emergency services first. You can also report directly to the NCMEC CyberTipline.
4. What happens after a report
- We review the report and, where the violation is confirmed, permanently remove the account and the underlying content.
- Where required by law, we report apparent CSAM to the National Center for Missing & Exploited Children (NCMEC) and cooperate with law-enforcement and regulatory authorities.
- We preserve relevant records for the period required by applicable law.
5. Designated contact
Our designated point of contact for child-safety matters, including questions from regulators, platforms, and the public, is contact@coffeechats.net.
For privacy questions, email privacy@coffeechats.net.
6. Updates
We review these standards regularly and update them as our product and applicable law evolve. Material changes will be reflected in the “Last updated” date above.
See also our Privacy Policy and Terms of Service.